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Meet Gary Lauer, MetaCreations CEO
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Meet Gary Lauer, CEO of MetaCreations, May 6, 1999
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AuntiAlias: he's been spelled by Betty.... but I wanted to acknowledge him before he slipped out.... tuckersaur: are you done Chris? Mhyper: Excellent! ccasady: do I always have to feel amaturish using Poser that's my real question Reflash: no 3d~?~elf: ? tuckersaur: not if its making you money or you're enjoying it : ) Clay: ? ccasady: okay, just checking. Cricket: It's what you do, not what you use...and we know what you do, so dunna worry, Chris Gary L: ccasady, with Poser 4, you should feel less so. ccasady: Whew, okay. Thanks. AuntiAlias: Kree, you're on ! ccasady: Yea!! tuckersaur: Okay here is my tool question: ChaMelEon: you're all killin' me.... Clark/CDS: ? Reflash: ? KPT John: We know what you use Chris also kree: I think it's a shame to charge people more hard earned money to get e-mail support for products that don't work as advertised. tuckersaur: you missed me again Aunti! ccasady: same issues there too tho AuntiAlias: Sorry... tucker was next... we'll get to your question, kree after Tuck's Brian Hitney: <--- must get sleep and will read the logs tomorrow. Thank you John Feld, Susan, Gary, and all at MC.. g'nite! Brian Hitney has just left. KPT John: CU Brian tuckersaur: Please don't let Texturescape languish and die - it is an incredible tool and goes way beyond what standard bitmap texture tools do. I use it all the time in Bryce and it makes incredible tiled textures from vector objects - nothing else is like it. Hamlet saunters in. ccasady: I agree Gary L: Tuck -- noted by the Bryce Team. Edo!: < loves texturescape too tuckersaur: please take advantage of its unique position in the market and rEv it! ccasady: stick it in KPT6 jpladue: Texturescape? I missed that tool ccasady: see? tuckersaur: it came from Specular Gary L: Tuck -- sorry... look for news in the Infini-D revision jpladue: where is it? tuckersaur: TS news? AuntiAlias: Kree's question on support.... kree: I think it's a shame to charge people more hard earned money to get e-mail support for products that don't work as advertised...like KPT5 Sideways: I had forgotten about Texturescape - I think the v1.0 floppy's around here somewhere.... Hamlet: Yeah, what happened there with KPT 5. What a disapointment. Gary L: Kree -- we're working hard to improve the quality. The industry direction is toward fee-based support, and our support is now on-line, not e-mail. We don't charge for bug fixes. kree: but you charge to find out whats going on Hamlet slinks out. ChaMelEon: do I sence some negitive vibes around here? AuntiAlias: Queue: Mcharb... Clark/CDS, Reflash... Reflash's question is the last one... we're gonna wrap up after that Clay: me? Gary L: If you call us and the problem turns out to be a bug, we do not charge you. 3d~?~elf: ? dawn: I'm not paying for support...I'll get help from one of my fellow Metacreators before i spend one red cent. Clay: susan ya forgot me:-( ChaMelEon: ???? AuntiAlias: yes, I missed both Clay and 3D, sorry... you're in the queue.. after Mcharb and before Clark... Mcharb: My comment would be that I hope MCRE does not destroy the current price/accessibility of their products. (Value on a HOBBY level is very important.< $300.00) Comments? BTW: Poser3 is excellent! (consider additional content CD ala Bryce 4 in P4) 3d~?~elf: (and me) dawn: someone always has the answer... ChaMelEon: just being annoying.... KPT John: BryceTalk and the KPT list are great alternatives ChaMelEon: I agree.. Gary L: Mcharb, I agree on the price accessibility comment. If you like Poser 3, you'll really like Poser 4. And take a look at Canoma, as well. kree: I bet it's a tolll free call to buy it, what do you want to bet its not to find out whats wrong with it AuntiAlias: Final Queue: 3D elf, Clay, Clark/CDS, Reflash ChaMelEon: bad mojo again? AuntiAlias: 3D Elf 3d~?~elf: can we hear something about hair improvemnet in future Poser? Gary L: 3D elf, you should see hair improvement in Poser 4. AuntiAlias: Clay, you're on! 3d~?~elf: thanx Clay: Is Infini-D being Poised to go head to head with higher-end Products like Lightwave? well that was just answered a few lines ago, (after scrolling back up) "look for the ID revision":-( my bad! hehehehheheh WEll then, what color is your Lexus? LOL Meta Hawk saunters in. ChaMelEon: gree I bet Gary L: Clay, the eight-year old Lexus is faded black. Clay: LOL AuntiAlias: Clark..... you're ON! Clay: thanks just needed to know Clark/CDS: Whats the approx timeline for Poser4 and ID5 releases? Edo!: ! Hometime: ID5-ID5-ID5-ID5-ID5-ID5-ID5-!!! Gary L: Clark, Poser 4 should be in the next month or two, and a rev of ID sometime this summer. Cricket: and RDS6? Clark/CDS: ˆ AuntiAlias: Reflash....... you're on! jaytee saunters in. Reflash: that was my question....but comments-- How about free support for a specific length of time via phone, unlimited email support. and thanks for the great chat session and especially the great products. Keep it up! I DO NOT support fee based tech suppor dawn: biting the hand that feeds them... Gary L: Reflash, customers are already offered 90 days free support with purchase of our products. Our fee-based support offerings are very similar to Adobe and Macromedia's. kree: No, paying them AuntiAlias: Edo... your comment? Edo!: Just for the record.. I completed a project for a client during this chat using Poser3, Bryce4, Infini-D 4.5, KPT and some other MC stuff... couldn't survive without you! Hurry with ID-5! Cricket: Just cause Adobe and Macromedia do it doesn't mean... :< Calyxa: having done tech support, as long as the $$$s go to the support folks..... tuckersaur is off to render mirrored spheres. Gary L: Edo! sounds great. I'd suggest adding Canoma to your stable. Edo!: I am ready! Are you shipping? ;) Mhyper slinks out. Hometime: I already have it on order (Canoma) Gary L: Yes, Canoma is now shipping. Edo!: Would love to see a demo version.. like to try before I buy Reflash: It does cost money to maintain a support staff, but is a very unpopular policy xochi has more important business elsewhere. ChaMelEon: Gary L - thanks for you time - very enlightening AuntiAlias: okay....... this wraps things up..... Calyxa: thank you, Gary! Sideways: A tip of the hat to Mr. Lauer, and the crew at MetaCreations for tonight's chay -- I really appreciate the chance to talk it up with those who design what I spend so much of my day using. MetaJohn is off to see the Wizard. Jeffric: applause, cheers, a hearty WOOHOOO! and standing ovation - that was the most fun I ever had with a roomful of strangers and a CEO - can I go sleep now?!!!! Mcharb: Thanks! Hometime: a BIG thanks!!!! ALL!!!! 3d~?~elf: thanks for taking this time, Gary! JeffP: Thanks Gary desdanova: Thanks, Super job.... Gary L: Thanks everyone. I've really enjoyed this, and I'm anxious to come back and do it again soon. Thanks for your support. dawn: Remember Bryce 5 with weather!!!!! slareau: Thanks Gary! <Clap!><CLAP!> Clay: Thanks a ton Gary! clapclapclapclapclapclap clapclapclapclapclapclapclapclapclapclapclapclapclapclap Cricket: Thanks Gary!!!!!! Edo!: Thanks Reflash: dawn--you interested in cheap Expression ??? Hometime: whew hooo AuntiAlias: Thanks to all of you! :D :D :D prost: Thanks for your time Gary. dawn: yeah... tuckersaur has finally arrived. Hometime: thanks AA KPT John: gnight Lise: Merci beaucoup Gary!!! desdanova slinks out. Meta Hawk has left the building. Rodney: G'Luck, all! Hometime: night john boy AuntiAlias: I hereby pronounce that all this protocol stuff is ENDED!! Dr. Mojo: Jeffric: SLEEP IS FOR SISSIES! Sideways: Goodnight, all. Clay: thank you Susan for putting up with us all:-) Calyxa: hey, Mo Edo!: < talking freely and with abandon!!
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